Home Search Browse New Released Press Releases Specials Blowouts MP3 Lounge iTunes Lounge Tour Info Links Stores Subscribe Contact Us How to Order Shipping View Cart Checkout Wholesale






Friday, May 9, 2008

How To Order

Find It
The first thing to do is choose something you want to order. Our inventory turns over quickly, so we update the content of the website twice daily: New releases and restocks are added, and sold out items are removed. If you see it for sale here, you can trust that it's in stock and available. Use the search boxes to search by artist name, album title, or label. You can also browse an alphabetical listing of our inventory by clicking on the "Browse" button on the left hand side of the page. The results of your search will be displayed alphabetically. Clicking on the artist's name will bring up all available titles by that artist. Clicking on the name of the label will bring up all available titles from that label. Add Items to Shopping Cart When you find something you want to order, click the "ADD TO CART" button next to the item description. You can continue shopping and adding more items to your cart by choosing the "Continue Shopping" button or any of the other search buttons. You can view the contents on your cart at any time by clicking on "view cart" on the left hand side of the page. Unwanted items can be discarded by clicking the "DELETE" button next to each item.

Go to Checkout
When you're ready to pay for the items you've chosen click "Checkout". You'll still be able to modify your order before completing the checkout process. Sign In We accept credit card orders AND checks/money orders. If you're paying with a credit card and you're a returning customer, enter your email address and 5-digit customer account number, then click the "Profile Confirmation" button. If you're paying with a credit card and you've never ordered with us you'll need to create a new account by clicking on the link directly below the Profile Confirmation button. Follow the step-by-step instructions to create your new account.

If you are not paying by credit card
If you're paying by check or moneyorder you can create a printable order form to send in with your payment. Please note that items ordered this way are not placed on hold for you. Your order will be accepted and processed when we receive your payment.

Creating a new account
If you've never ordered with us you can create a new account by clicking on the "New Customer" button. You'll be asked if you live in the US, Canada, or elsewhere (enter the name of your country if you live outside the US or Canada). From there you'll be able to fill in your name, address, and credit card number. You'll be able to enter a different shipping address at the same time if you wish.

Choose a Shipping Method
Depending on where you live you'll be able to choose from a range of delivery options including US Mail and UPS. Orders are generally processed and shipped within 5 working days of receipt. If you want your order processed and shipped within 24 hours you may select the $5.00 "Rush Delivery" option. At this time you can still modify your order. Likewise, you can update your personal information by clicking on the "Change Account Info" button. Once you've selected your shipping method click "Continue Checkout" to proceed to the next step.

Review and Submit Your Order
Verify that your order and account information is correct. If you want to modify anything click the "back" button on your browser to return to the previous screen. If you're satisfied with your order click the "Process Credit Card" button to submit your order. A confirmation screen will let you know that your order has been accepted and that an email receipt will be sent to you when your order has been processed.



Copyright 2000-2007 - Soleilmoon Recordings